By Michele
Matucheski, MLS, AHIP, Librarian for Ascension Wisconsin
In 2015,
Ministry Health Care Librarians began collecting feedback on the research
(literature searches) we provided to our patrons. This survey data was saved to a QuickBase App
where we could compile and present the data visually.
After the
Ascension Wisconsin merger in 2016, this QuickBase App was opened up to the
newly formed Ascension Wisconsin Library Services Department, allowing 3 more
Librarians to invite their respective customers to fill out evaluations on the
quality and impacts of the research provided.
This feedback helps us understand how that research was used
system-wide.
This report
shows the impact Library Services has on Ascension Wisconsin’s Quadruple Aim :
1) Delivering high quality care
2) Better patient and
3) provider experiences and
4) lowering overall costs
The word cloud above
illustrates just SOME of the research projects that your Librarians have worked
on in 2016.
Research demonstrates
that Librarian-led information services improve clinical decision making and
patient care outcomes. Library Services and quality health information
can
- Reduce hospital costs, length of stay
- Prevent Hospital Readmissions
- Improve diagnosis, patient care outcomes and clinical decision making
- Further their institution's mission and goals through expert searches, teaching health professional literature searching skills, providing community outreach programs, supporting innovation and research, and disseminating the best medical and business practice information.
- Contribute to a culture of inquiry and quality improvement by teaching nurses, physicians and staff information literacy and literature searching skills
- Help avoid adverse events
- Save health professionals' time
The report includes :
·
A word cloud listing SOME of the high profile
searches we did in the past year
·
Introduction & Purpose
·
Meet Your Librarians
·
The Charts & Graphs
o
Reasons for asking a Librarian to do Research
o
Value of the Knowledge Provided
o
Change in Practice
o
Impact of Research Provided
o
Outcomes (as in Adverse Events Avoided)
o
Satisfaction
o
Time Saved
·
Total number of Searches done by AW Librarians
in 2016
·
What Our Library Customers Say About Us
Thank you for using Library Services!
If you have questions or comments, please contact Your
Ascension Wisconsin Librarians:
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